Reporting issues, bugs, glitches, making suggestions, or providing feedback is crucial for the improvement and smooth functioning of Legend of Slime. Here's a step-by-step guide to help you navigate the reporting process:
What Can I Report?
You can use this method to report various issues, including bugs, glitches, in-app purchases, billing problems, suggestions, or general feedback related to the game.
- Access the Menu:
Click the menu button located in the top right corner of the game interface.
- Access Settings:
Click on "Settings" to access your profile and support options.
- Locate Your Account ID:
At the bottom left corner of the screen, you'll find your unique account ID. If you're reporting bugs, glitches, or in-app purchase/billing issues, copy your ID to include it in your report. Click on "Settings" in the bottom right corner.
- Access Support:
Click on "Support" located in the bottom left corner and allow the page to load.
- Submit an Inquiry:
Scroll down to the bottom of the page and click on "1:1 Inquiry." Once the inquiry page loads, you'll be presented with four options:
- Bug Report
- Feedback & Suggestions
- General Game Service
- In-App Purchases & Billing Choose the appropriate category based on your concern.
- Provide Detailed Information:
- For issues related to bugs, glitches, and in-app purchases, ensure you include your unique account ID in either the name box or the description box.
- You can also attach pictures to your report to provide more context and information.
- Reporting In-App Purchases Issues:
If you were double charged for a purchase or made an accidental purchase, it's recommended to report it through "In-App Purchases & Billing" first before reporting it through your app store. This helps prevent potential issues with your app store account and provides you with proof for your app store report regarding the refund.
- Contact Support via Email:
If needed, you can reach out to support via email at: email@example.com.
By following these steps and providing detailed and accurate information, you'll be aiding the development team in enhancing the game and ensuring a smoother gaming experience for all players. Your contribution matters, and together we can make Legend of Slime even more exciting! Happy gaming!